The pieces purchased at www.MireiaFuste.com can be exchanged for another provided they are in perfect condition and we have stock in the workshop. If you want to change an article you have to request a return to firstname.lastname@example.org and make a new online purchase in case you want to change an article for another.
The exchange or return period is 14 days from the date of purchase.
In your message you must state the reasons for the return. The articles have to be in perfect condition and present their corresponding packaging.
After checking all the data, we will send a carrier to pick up your package within 48 hours (whenever possible). To make the collection, the transport company will contact you. If for any reason you do not like the date they propose, you can contact them to change it.
Returns for defective or erroneous items are always free. In all other cases the buyer will assume all shipping costs.
Remember that we recommend you not to bathe or perfume yourself with the jewel set and that there are materials that, due to their characteristics of unique pieces or handmade, may present variations to those appearing in the photos of the website.
Once approved the return, you will receive the amount of the same mode of payment in which you made your purchase. You will receive a confirmation email indicating that the amount will be credited to your account in a few days.
Remember that credit card payment always depends on your bank.
MIREIA FUSTÉ reserves the right to refuse returns communicated or sent after the deadline, or products that are not in the same conditions in which they were received.